SMS Text Messaging Privacy Policy

01 Introduction

Docks2Doc, operated by Syndrone Technology Inc. ("we," "us," or "our"), operates docks2doc.com. This SMS Text Messaging Privacy Policy explains how we collect, use, and protect mobile phone numbers and related information when you opt in to receive text messages from us.

02 Information We Collect

We may collect your full name, your mobile phone number, the date, time, and method of your consent (such as a website form, written form, or verbal consent), and message and delivery data such as timestamps and delivery status.

03 How We Use Your Information

We use your information to send transactional and service-related messages, including account notifications, appointment and project status updates, website migration and support updates, and responses to your inquiries. We send promotional or marketing messages only where you have separately consented to receive them.

04 Message Frequency

The number of text messages we send varies based on your activity and preferences. Message and data rates may apply. You should contact your wireless carrier for details about your text messaging plan.

05 How to Opt Out and Get Help

You can cancel SMS messages at any time by replying STOP to any message we send. After you reply STOP, we will send one confirmation message and then stop sending you text messages. For help, reply HELP to any message, or contact us using the details in Section 13.

06 Consent Is Not a Condition of Purchase

Your consent to receive marketing text messages is never a condition of purchasing any goods or services from Docks2Doc.

07 Sharing of Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share information with service providers and subcontractors who help us deliver our text messages, solely for that purpose, and we may disclose information where required by law.

08 Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the mobile information you provide to us.

09 Data Retention

We retain opt-in data and message records for as long as needed to operate our messaging program, comply with legal and carrier requirements, and resolve disputes.

10 Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw your consent to receive text messages at any time by replying STOP.

11 Children's Privacy

Our SMS messaging program is not directed to anyone under the age of 18, and we do not knowingly collect mobile information from children.

12 Changes to This Policy

We may update this policy from time to time. Any changes will be posted on docks2doc.com with a revised effective date.

13 Contact Us